COVID-19 Industry Spotlight: Keeping Hospitality Workers Safe

COVID-19 and the Hospitality industry

The Hospitality industry has been heavily impacted by COVID-19. Examining the economic impact of the coronavirus on the Hospitality industry, a report by industry research company IBISWorld^[1] indicates that the ‘accommodation’ and ‘food & beverage services’ subdivisions have been hit the hardest.

Employee sentiment towards vaccinations

ELMO’s quarterly Employee Sentiment Index revealed the proportion of workers uncomfortable working alongside unvaccinated colleagues in the Hospitality industry is 60%. In addition, vaccination passports have also been welcomed by 77% of hospitality workers in Australia.^[2]

Wellbeing and safety

Wellbeing and safety form a critical part of the employee / employer relationship. Despite the disruption of the past 18 months, organisations need to continue operating without jeopardising the wellbeing and safety of their employees – that’s a fundamental employer responsibility.

This guide will take a look at the needs of hospitality workers, and how to prioritise employee wellbeing and safety in the sector.

^[1] IBISWorld’s COVID-19 Economic Assessment Special Report, 7 September 2021
^[2] ELMO Employee Sentiment Index, July-September 2021